Work with intents
Open Intents in the Agnost AI sidebar to:- Review intent volume and activity.
- Search and inspect configured intents.
- Open the conversations that support an intent.
- Create, edit, or remove workspace-specific intent definitions.
- Generate suggested intents from the product description and observed traffic.
Interpret the result
An intent count is a classified match, not proof that the user succeeded. Review the supporting conversation and pair intent data with violations, outcomes, and tool activity before prioritizing work. Use names that describe the user goal, such as “reset a password” or “compare plans,” rather than internal feature or route names.Next steps
- Conversations: inspect the evidence behind an intent.
- Alerts: monitor important changes in intent volume.
- Improvements: turn recurring user needs into product changes.
