Signals: what users actually want
Every message is classified into intents and sentiment, then aggregated. The Signals dashboard shows you, in plain English, what users keep asking for, what they love, what they hate, and what’s missing from your product.
- Intent clusters: automatic grouping of every conversation by what the user was trying to do.
- Sentiment over time: how user satisfaction trends day-by-day, broken down by intent or feature.
- Hidden feature requests: things users keep asking for that you don’t yet ship.
- Recurring frustrations: repeated questions, abandoned flows, failed tool calls, refusals, and dead ends.
